We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.
Returns
- You can return items within 3 days of the purchase date.
- Items must be unused, in the original packaging, and in the same condition that you received them.
- A valid receipt or proof of purchase is required.
Non-Returnable Items
Please note that some items are not eligible for return, including:
- Gift cards
- Sale or clearance items
- Custom or personalized products
- Perishable goods (such as food or plants)
Refunds
- Once your return is received and inspected, we’ll notify you by email.
- If approved, your refund will be processed to your original method of payment within 5–10 business days.
- Shipping costs are non-refundable.
Exchanges
- We only replace items if they are defective or damaged.
- For exchanges, please contact us before sending your item back.
Return Shipping
- Customers are responsible for paying return shipping costs, unless the return is due to our error (wrong item sent, defective product, etc.).
- We recommend using a trackable shipping service or purchasing shipping insurance.
How to Start a Return
To initiate a return, please contact us at:
Phone: +317-886-6515
Email: [email protected]